Parking With Us
Information about our products and services
- The car park I've entered is full, what can I do?
- Do you charge a surcharge on payments made via credit card in a car park?
- I need to contact Secure Parking
- When I visited the car park, I could not locate the Secure-a-Spot touch screen. I had to take a ticket or use my credit card to enter and exit the car park and had to pay for my parking at a much higher rate – Am I entitled to a refund?
- What payment methods or credit cards does Secure Parking accept?
- I'm lost (or I've lost my car!) in the car park, what can I do?
- How can I access my account online?
- How much credit do I have to spend on my Advantage Parker account?
- What methods of payment can I use to pay my Advantage Parker invoice?
- How many cards can I have on my Advantage Parker account?
- How do I cancel or change my direct debit details for my Advantage Parker account?
- I don't recognise a charge on my Advantage Parker statement, who can I contact