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I need to arrive/leave outside of my Early Bird Parking exit and entry conditions, can I change the time of my booking?

For entry: Your access PIN will allow you to enter any time within the specified entry conditions. For Example: Enter between 6:00am - 10:00am. If you arrive at the car park after the completion of the entry time window (for example, after 10:00am) your PIN will not give you access to the car park. The only exception to this is if you make your booking 15 minutes prior to the end of the Early Bird Parking and are stuck in traffic.

All Secure-a-Spot bookings have a grace period of 15 minutes following the entry time booked, which means you would be able to enter the car park up to 15 minutes post your entry time. For Example: if the Early Bird Parking condition requires entry by 10am and you make your booking for 10:00am entry, if you arrive before 10:15am, you will still be able to enter the car park. At 10:15, you will no longer be able to use your access PIN. 

For exit: Your access PIN will allow you to exit the car park any time within the specified exit conditions, there is no grace period for exit.  For Example: Exit between 3.00pm - 7.00pm.  If you attempt to exit the car park prior to the time sepcified in the exit conditions, your access PIN will still work and you will be charged the equivalent rate for a casual parking stay (less the original cost of the booking). If you leave after the end of the exit conditions your PIN will still work and you may incur additional charges for your parking stay.

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