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I booked online and tried to park, but my car was too high for the car park and I could not enter – Am I entitled to a refund?

Secure Parking does not offer refunds to any Secure-a-Spot customers based on their car not meeting the height restrictions of the car park for which they have made a booking. Before completing an online booking with Secure-a-Spot, we encourage you to check the height restrictions for the car park you intend to visit. The height restrictions can be found in the description of the car park within Secure-a-Spot or by checking the right-hand side of the car park page on our website.

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