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What do I do when I get to the car park?

When you complete your Secure-a-Spot booking, you’ll be sent a confirmation email that includes a five-digit Access PIN.

You’ll use this number to enter and exit the car park.

Please Note: Your PIN will not be active for 15 minutes from the time you made your booking.

  1. Drive up to the boom gate as you normally would, but instead of taking a ticket, look for our orange Secure-a-Spot touch screens.

  2. Enter your PIN and once the boom gate raises, you can park ink any available bay (excluding bays marked as Reserved, Disabled or Loading). For Secure-a-Spot Early Bird Parking, you must park in the allocated Early Bird area, or as directed by staff or signage.

  3. When you’re ready to leave, drive up to the exit and simply re-enter the same Secure-a-Spot PIN on the touch screen. If you accidentally miss your exit time, don’t worry. Your PIN will let you out of the car park and any additional charges for your overstay will be charged to your nominated credit card.
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