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I arrived early for my Secure-a-Spot booking and my access PIN will not let me in. Can I adjust the time for the booking?

If you have arrived within 15 minutes of your booking entry time, you can enter the car park. Every Secure-a-Spot booking has a 15 minute grace period built into the booking. If you arrive prior to the grace period of your booking entry time, you will be unable to access the car park with your access PIN. You can only make a change to your original Secure-a-Spot booking 60 minutes prior to your booking.

If you have booked a product with entry and exit conditions, such as Early Bird Parking, Evening Parking, Weekend Parking, PM Parker and Party Parker, you can enter and exit the car park any time within those windows.

For Example:   Early Bird - Enter between 6:00am - 10:00am and exit between 3:00pm - 7:00pm.

For Example:   Evening Parking - Enter after 5:00pm and exit before 5:00am the following day.

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