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What do I do if I've taken a ticket instead of using my pass?

If you've taken a ticket on entry and try to use your pass on exit, you will receive an error message. This is because the system does not recognise that this pass has entered into the car park. Please press the intercom button on exit and a team member will ask you for your pass number to verify your identity and to assist you

Please always ensure that you use your pass on entry and exit, even if the boom gate is in a raised position. 

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